A true Customer Delight story that touches the heart.
When a child forgot his toy at a 5-star hotel, the staff not only returned it, they sent cute photos of the toy “enjoying” its stay. That’s how brands create unforgettable experiences, not just customers. Watch this inspiring story in Gita in Action, only on Dr Vivek Bindra’s YouTube channel. #CustomerDelight #GitaInAction #DrVivekBindra #BrandExperience #CustomerService #LeadershipLessons #EmotionalBranding #EmotionalStory #HeartTouchingStory
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